Pai Yun Suen

Publications

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  Measuring Human Trust in a Virtual Assistant using Physiological Sensing in Virtual Reality

  Kunal Gupta, Ryo Hajika, Yun Suen Pai, Andreas Duenser, Martin Lochner, Mark Billinghurst

  K. Gupta, R. Hajika, Y. S. Pai, A. Duenser, M. Lochner and M. Billinghurst, "Measuring Human Trust in a Virtual Assistant using Physiological Sensing in Virtual Reality," 2020 IEEE Conference on Virtual Reality and 3D User Interfaces (VR), Atlanta, GA, USA, 2020, pp. 756-765, doi: 10.1109/VR46266.2020.1581313729558.

  BibTexLinksAbstract

  @inproceedings{gupta2020measuring,
  title={Measuring Human Trust in a Virtual Assistant using Physiological Sensing in Virtual Reality},
  author={Gupta, Kunal and Hajika, Ryo and Pai, Yun Suen and Duenser, Andreas and Lochner, Martin and Billinghurst, Mark},
  booktitle={2020 IEEE Conference on Virtual Reality and 3D User Interfaces (VR)},
  pages={756--765},
  year={2020},
  organization={IEEE}
  }

  View: https://ieeexplore.ieee.org/abstract/document/9089632
  

  With the advancement of Artificial Intelligence technology to make smart devices, understanding how humans develop trust in virtual agents is emerging as a critical research field. Through our research, we report on a novel methodology to investigate user’s trust in auditory assistance in a Virtual Reality (VR) based search task, under both high and low cognitive load and under varying levels of agent accuracy. We collected physiological sensor data such as electroencephalography (EEG), galvanic skin response (GSR), and heart-rate variability (HRV), subjective data through questionnaire such as System Trust Scale (STS), Subjective Mental Effort Questionnaire (SMEQ) and NASA-TLX. We also collected a behavioral measure of trust (congruency of users’ head motion in response to valid/ invalid verbal advice from the agent). Our results indicate that our custom VR environment enables researchers to measure and understand human trust in virtual agents using the matrices, and both cognitive load and agent accuracy play an important role in trust formation. We discuss the implications of the research and directions for future work.
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  Adapting Fitts’ Law and N-Back to Assess Hand Proprioception

  Tamil Gunasekaran, Ryo Hajika, Chloe Dolma Si Ying Haigh, Yun Suen Pai, Danielle Lottridge, Mark Billinghurst.

  Gunasekaran, T. S., Hajika, R., Haigh, C. D. S. Y., Pai, Y. S., Lottridge, D., & Billinghurst, M. (2021, May). Adapting Fitts’ Law and N-Back to Assess Hand Proprioception. In Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems (pp. 1-7).

  BibTexLinksAbstract

  @inproceedings{gunasekaran2021adapting,
  title={Adapting Fitts’ Law and N-Back to Assess Hand Proprioception},
  author={Gunasekaran, Tamil Selvan and Hajika, Ryo and Haigh, Chloe Dolma Si Ying and Pai, Yun Suen and Lottridge, Danielle and Billinghurst, Mark},
  booktitle={Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems},
  pages={1--7},
  year={2021}
  }

  View: https://doi.org/10.1145/3411763.3451699
  

  Proprioception is the body’s ability to sense the position and movement of each limb, as well as the amount of effort exerted onto or by them. Methods to assess proprioception have been introduced before, yet there is little to no study on assessing the degree of proprioception on body parts for use cases like gesture recognition wearable computing. We propose the use of Fitts’ law coupled with the N-Back task to evaluate proprioception of the hand. We evaluate 15 distinct points at the back of the hand and assess the musing extended 3D Fitts’ law. Our results show that the index of difficulty of tapping point from thumb to pinky increases gradually with a linear regression factor of 0.1144. Additionally, participants perform the tap before performing the N-Back task. From these results, we discuss the fundamental limitations and suggest how Fitts’ law can be further extended to assess proprioception